At the Jewora Store, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at jeworastore.com or make a purchase from us. We want you to feel confident and safe every time you shop with us.
Please read this policy carefully. By using our website, you agree to the practices described in this document. If you do not agree with any part of this policy, please discontinue use of our site.
1. Who We Are
Jewora Store is an online jewellery and accessories store operating at jeworastore.com. We are the data controller responsible for your personal information. If you have any questions about how we handle your data, you can reach us at storejewora@gmail.com.
2. What Information We Collect
We only collect information that is necessary to provide you with a smooth and secure shopping experience. The types of information we collect include:
Personal Identification Information: When you create an account or place an order, we collect your full name, email address, phone number, billing address, and shipping address.
Payment Information: We collect payment details such as your card number, expiry date, and CVV only to process your transaction. All payment data is encrypted and processed securely through our payment gateway. We do not store your full card details on our servers.
Order Information: We keep records of the products you have purchased, order history, and any communication related to your orders.
Technical Information: When you browse our site, we automatically collect certain technical data such as your IP address, browser type, device type, operating system, and pages visited. This information helps us improve the website and diagnose technical issues.
Cookies and Tracking Data: We use cookies and similar technologies to remember your preferences, keep items in your cart, and understand how visitors use our website. You can control cookie settings through your browser.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfil your orders, including sending you order confirmations, invoices, and shipping updates.
To manage your account and provide customer support when you reach out to us. To process payments securely and detect or prevent fraudulent transactions.
To send you important notifications about your account or orders. With your consent, we may also send you promotional emails about new products or special offers. You can unsubscribe at any time.
To improve our website, products, and services based on how our customers use them. To comply with legal obligations and respond to lawful requests from authorities.
4. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share your data in the following limited circumstances:
Payment Processors: We share necessary payment details with our trusted payment gateway providers to complete your transaction. These providers are PCI-DSS compliant and are bound by strict data security standards.
Shipping and Logistics Partners: We share your name and delivery address with our courier partners solely to deliver your order.
Technology Service Providers: Our website is built on the Laravel framework and hosted on a secure server. We may use third-party services for email delivery, analytics, or infrastructure. These providers only access your data to perform services on our behalf and are not permitted to use it for any other purpose.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes, such as a court order or government request.
5. Payment Security
The security of your payment information is a top priority for us. Our website uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your browser and our server. All payment transactions are processed through a secure, PCI-DSS compliant payment gateway.
We do not store sensitive payment information such as your full credit or debit card numbers on our servers. Once a transaction is complete, only a tokenised reference is retained for refund or dispute purposes.
6. Data Retention
We retain your personal information only for as long as it is necessary to fulfil the purposes outlined in this policy or as required by applicable law. Order and billing records are typically retained for a minimum of 5 years to comply with financial and tax regulations. You may request deletion of your account and associated data at any time, subject to our legal obligations.
7. Your Rights
We believe you should have full control over your personal data. Depending on your location and applicable law, you may have the following rights:
Right to Access: You can request a copy of the personal data we hold about you. Right to Correction: You can ask us to correct any inaccurate or incomplete information.
Right to Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
Right to Opt-Out: You can unsubscribe from our marketing emails at any time using the unsubscribe link in any email we send you.
To exercise any of these rights, please contact us at storejewora@gmail.com. We will respond to your request within 30 days.
8. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
We use the following types of cookies: essential cookies (required for the website to function, such as keeping items in your cart), analytical cookies (to understand how visitors interact with our site), and preference cookies (to remember your settings and choices).
You can disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
9. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we do not accept any responsibility or liability for their practices. We encourage you to read the privacy policy of any website you visit.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising in connection with this policy shall be subject to the jurisdiction of the courts of India.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with us. We are happy to help.
Jewora Store
Website: jeworastore.com
Email: storejewora@gmail.com